Mercy Mercy Mercy

Hair of The Dog

Mercy is a unique project that will forever have a special place in our hearts, not least because it was built below our studio at the time.

An incredibly small and narrow unit that challenged us to find the right balance of enough covers against operational space to deliver a strong daytime food and drink offer, with the flexibility of a well-equipped kitchen and full bar to host a range of supper clubs and other late-night events. An over-crowded market with ample local and long-standing competition. And possibly the smallest budget we’ve ever seen.

We flexed all of our creative might working across the brand, interior, and operations to launch what has become possibly the busiest and most sustainable cafe in Clifton Village.

Credit & Thanks

Principle Contractor

Fat Leaf

 

Photography

Produced In-house

 

Additional Thanks

Hard Lines

Andy Briggs

Kate Rummery

 

Services
  • Naming
  • Web Design
  • Strategy
  • Identity
  • Packaging
  • Merchandise
  • Interior Design
  • Furniture Design
  • Signage
  • Project Management
Sector
  • Hospitality
Hair of the dog

A paired back identity comprised of strong typography (shout-out to the typeface Trivia Gothic for its wonderful egg-like ampersand) and a direct tone of voice with a scrappy and playful illustration style that invokes that feeling of not quite being all there before the morning brew.

One Persons Trash

A uniquely small budget gave us the challenge of bootstrapping as much of the project as possible using ready-mades and recycled materials wherever we could.

The timber used for shelving, cabinets, and furniture is all beautiful Douglas fir salvaged from the previous tenants shop fit. We made wood-terrazzo table tops using the waste material from some circular tree tables made for a previous project – luckily nobody had the heart to throw them away at the time. The tap handles were even samples from a supplier of industrial machine parts.

Like Milking A Duck
But we'll keep at it

Here's the issue. Somewhere around 70% – 80% of drink sales in a coffee shop are milk based drinks. Between dairy and alternatives (soy, oat etc.) this demand creates a huge amount of plastic waste in the form of packaging and increased energy use for refrigerated storage.

To solve this, we worked with suppliers and another local coffee shop (shout out to New Cut Coffee) to build a milk-on-tap system with reusable kegs for both dairy and oat milk, entirely removing plastic from the supply chain.

The added benefit of this set-up means we can utilise the kitchen's walk-in fridge meaning more efficient energy use and more compact storage. Combined with a fancy nitrogen recuperator, we can operate the taps using nitrogen taken from the air, so there's no need for heavy gas cylinders to be transported. 

There's a small trade off with a slightly increased unit cost per drink, but in our opinion it's an excellent alternative to the vast amounts of plastic and energy waste. Besides, all good ideas have to start somewhere right?